Shipping policy

We aim to dispatch all orders within 1 business day. Delivery within the UAE typically takes 1–5 business days. GCC and international shipping typically takes 5–30 business days (currently disabled).

Delivery times are estimates only and may be affected by circumstances beyond our reasonable control, including weather conditions, customs procedures, public holidays, transportation disruptions, or other force majeure events. If a significant delay occurs, we will notify you using the contact details provided with your order whenever possible.

Once your order has been dispatched, the delivery company will contact you directly to complete the delivery process. Customers may also receive an email confirming that their order is on its way.

If an order is confirmed as lost in transit and cannot be delivered, a full refund will be issued.

For Cash on Delivery (COD) orders containing numbered or limited-edition products, if the courier is unable to reach the customer and there is no response for three (3) calendar days from the first delivery attempt, the order will be automatically cancelled and the reserved item will be released back into inventory.

For non-numbered products, additional time or delivery attempts may be allowed where possible. If delivery cannot be completed due to the customer being unavailable or unresponsive, the order may also be cancelled and returned to inventory.

Customers who repeatedly place Cash on Delivery orders without accepting delivery may lose the privilege of using this payment method. From the third cancelled COD order, Limico reserves the right to automatically cancel any future COD orders on the same day they are placed, without prior notice or contact. To restore COD eligibility, the customer must contact us through limico.ae@gmail.com or our official Instagram account.